Terms and Conditions
Last updated: May 15, 2025
Welcome to Ember Rise Wellness. These Terms and Conditions ("Terms") govern your access to and use of all services, websites, mobile apps, and digital offerings provided by Ember Rise Wellness LLC ("Ember Rise Wellness," "we," "our," or "us"). By using our products or creating an account, you agree to these Terms.
These Terms apply to all current and future offerings from Ember Rise Wellness, including but not limited to:
- Short on Spoons
- Echo Flow
- The Alignment Equation
- Any new or related services we may launch in the future
1. Eligibility and Age Requirements
To use any Ember Rise Wellness service, you must be at least 13 years old. If it is discovered that a user is under 13, we may delete or suspend the account. If a minor's use of our services is supervised by a parent or legal guardian, that guardian assumes all responsibility for the minor's activity and data.
2. Acceptance of Terms
By accessing or using any of our platforms, including creating an account, downloading content, or browsing our website, you agree to follow these Terms and all applicable laws. If you do not agree, do not use our services.
3. Scope of Offerings and Account Use
These Terms cover all current and future products and services created by Ember Rise Wellness.
When you create an account with us, it allows you to use specific offerings or platforms that are made available to you. Your account may be used across multiple services, but does not automatically grant access to all platforms or tools.
Creating an account or using our services does not mean you own any part of our business, intellectual property, or products. You are not entering into a partnership, joint venture, or employment agreement with Ember Rise Wellness.
4. Product-Specific Terms
4.1 Short on Spoons
Short on Spoons is a mobile and web-based wellness platform designed to support individuals living with chronic illness. It includes self-guided tools for mood tracking, symptom logs, journaling, energy monitoring, affirmations, and coping strategies.
By using Short on Spoons, you agree to the following additional terms:
a. Not Medical Advice
This product does not provide medical or psychological advice, diagnosis, or treatment. All content is for informational and wellness support purposes only. You should not rely on any content provided by Short on Spoons as a substitute for consultation with a licensed physician, therapist, or healthcare provider.
If you are experiencing a medical emergency or mental health crisis, call 911 or contact local emergency services immediately.
b. Self-Reported Data
All entries (such as mood, symptoms, or journal inputs) are entered voluntarily and are not monitored by professionals. We do not validate or verify user-submitted content, and we do not provide health outcomes, clinical insights, or diagnostic feedback based on your inputs.
c. Emotional Content Warning
You acknowledge that tracking emotional states or reviewing past entries may elicit discomfort or triggering reflections. Use of the app features is voluntary and should be approached with care. If you are sensitive to reflection-based content or dealing with trauma, consult a professional before using this feature. You acknowledge that engaging in breathwork or reflection exercises may occasionally lead to physical sensations (such as lightheadedness or fatigue) or emotional discomfort. Use of these features is voluntary and should be approached with personal discretion. If you feel unwell at any time, discontinue use and seek appropriate support.
d. Safe Use Conditions
You are responsible for ensuring your environment is safe for breathwork and mindfulness use. Do not engage in breathwork sessions while driving, operating machinery, bathing, or in any situation where disorientation or reduced awareness may cause harm. Use this product in a calm, seated or resting environment.
e. Data Access and Device Use
You are solely responsible for the security and confidentiality of your device. Any personal or sensitive data you store within the app may be visible to others if your device is lost, compromised, or shared with another person. We recommend enabling multifactor authentication with your account.
f. Feature Availability
Features within Short on Spoons may change over time. We reserve the right to modify, discontinue, or replace any tool, journal prompt, symptom list, or feature at our discretion, without prior notice.
g. Account-Linked Data
Your entries and preferences are tied to your individual account. Deleting your account may result in permanent data deletion. Deleted data cannot be recovered.
h. Content Ownership and Appropriate Use
You may not share, copy, or redistribute templates, or features found in Short on Spoons outside of personal use. You also agree not to upload content that is abusive, threatening, discriminatory, or violates another user's rights.
i. Community Conduct Agreement
By accessing or using the social Connect features within the Short on Spoons app, you agree to follow the Community Standards established by Ember Rise Wellness. These standards are designed to foster a respectful, inclusive, and supportive environment. Failure to comply may result in restricted access or removal from community spaces at our discretion.
4.2 Echo Flow
Echo Flow is a mobile and web-based wellness companion designed to support emotional regulation, breath awareness, and mindfulness. It includes features such as guided breathwork, daily check-ins, reflection journals, and grounding tools. This product is not a substitute for medical care, mental health therapy, or supervised clinical treatment.
By using Echo Flow, you agree to the following additional terms:
a. Not Medical Advice
This product does not provide medical, psychological, or therapeutic advice. All content is offered for general wellness and educational purposes. Echo Flow is not designed to diagnose or treat physical or mental health conditions. You should consult a licensed medical or mental health professional before beginning any breathwork or reflection practice, especially if you have a chronic illness, anxiety disorder, or respiratory or cardiovascular condition.
If you are in crisis or experiencing a medical emergency, contact emergency services immediately.
b. Self-Reported Data
All check-ins, breathwork logs, mood entries, and journal responses are user-submitted and self-reported. We do not review or monitor entries for accuracy or safety. The platform does not offer real-time feedback, live instruction, or mental health triage.
c. Emotional and Physical Discomfort
You acknowledge that tracking emotional states or reviewing past entries may elicit discomfort or triggering reflections. Use of the app features is voluntary and should be approached with care. If you are sensitive to reflection-based content or dealing with trauma, consult a professional before using this feature. You acknowledge that engaging in breathwork or reflection exercises may occasionally lead to physical sensations (such as lightheadedness or fatigue) or emotional discomfort. Use of these features is voluntary and should be approached with personal discretion. If you feel unwell at any time, discontinue use and seek appropriate support.
d. Safe Use Conditions
You are responsible for ensuring your environment is safe for breathwork and mindfulness use. Do not engage in breathwork sessions while driving, operating machinery, bathing, or in any situation where disorientation or reduced awareness may cause harm. Use this product in a calm, seated or resting environment.
e. Data Access and Device Use
You are solely responsible for the security and confidentiality of your device. Any personal or sensitive data you store within the app may be visible to others if your device is lost, compromised, or shared with another person. We recommend enabling multifactor authentication with your account.
f. Feature Availability
Echo Flow features may change over time. We reserve the right to modify, discontinue, or replace any tool, journal prompt, symptom list, or feature at our discretion, without prior notice.
g. Account-Linked Data
All user input, including breathwork history, check-in logs, and journaling responses, are stored within your individual account. If you delete your account your data may be permanently deleted and cannot be recovered.
h. Content Ownership and Appropriate Use
Echo Flow content, including but not limited to breathing sequences, audio or video guidance, written prompts, and educational materials, are the intellectual property of Ember Rise Wellness LLC. This content is licensed to you for personal, non-commercial use only. You may not copy, publish, or distribute any part of the service for public or commercial purposes.
You agree not to submit content that is harmful, offensive, discriminatory, or in violation of any laws or the rights of others.
5. Health and Medical Disclaimer
The content provided by Ember Rise Wellness is for informational and educational purposes only. It is not intended to diagnose, treat, cure, or prevent any illness or medical condition.
You should consult a qualified medical provider before starting any health or wellness practices. If you experience discomfort or symptoms while using our services, stop use and seek professional help immediately.
6. Account Creation and Security
To access many of our features, you will need to create an account. You agree to:
- Provide accurate and current information
- Keep your login credentials secure
- Be responsible for all activity on your account
- Notify us immediately if your account is compromised
You may not share your account with others or impersonate another person.
7. Payments, Subscriptions, and Billing
We do not directly handle or process any payments.
- Mobile app payments are handled through Apple App Store and Google Play Store
- Website purchases are processed through Stripe
- Subscription access is managed by RevenueCat
All billing questions, cancellations, and refund requests must be directed to the payment provider you used. All purchases, including subscriptions, in-app content, digital downloads, and self-paced courses, are non-refundable. This applies to all products and services offered through our mobile apps, website, and affiliated platforms.
Due to the nature of our offerings, which include instant access to digital content, wellness tools, and self-guided experiences, all sales are final.
We reserve the right to update this policy at any time. It is your responsibility to review refund terms prior to completing a purchase.
Subscriptions and Free Trials
Ember Rise Wellness offers both monthly and annual subscription options for select products and services. Subscription access may include premium features, exclusive content, or enhanced functionality. We offer a free trial for users who choose an annual subscription. The trial begins on the day you start your subscription and provides full access to the service at no charge for the duration of the trial. Unless you cancel before the trial period ends, your subscription will automatically convert to a paid annual plan and the full subscription fee will be charged.
Subscription pricing, duration, and benefits may vary by region, platform, or promotional offer and are subject to change at any time. We reserve the right to modify or discontinue subscription plans, including pricing and trial availability, with or without notice. Any changes will not affect existing active subscriptions until the next renewal period.
8. Intellectual Property and Ownership
All content, design, features, branding, written materials, media, and code on our platforms are the exclusive property of Ember Rise Wellness LLC. This includes but is not limited to:
Content
- Text and copy
- Logos and visual design
- Audio and video materials
Products
- Courses and downloadable content
- Custom tools, apps, and features
- Methodologies and frameworks
You may not:
- Copy, modify, reproduce, or republish any materials
- Share our content for commercial use
- Upload our content to other platforms
- Remove any copyright or trademark notices
Your use of our services gives you a limited, non-transferable right to access content for personal, non-commercial use. This does not transfer any ownership or license to you beyond that.
9. Third-Party Services and Integrations
We rely on trusted external platforms to help operate and deliver our services. These third parties each have their own privacy and data use policies.
Vercel
Hosts and deploys our website and web apps. Provides global distribution and performance optimization.
Privacy Policy →MailerLite
Used to send onboarding emails, product updates, and newsletters.
Privacy Policy →Google Analytics
Used to collect anonymous visitor data, track engagement trends, and improve our website's performance.
Privacy Policy →Firebase (by Google)
Used for authentication, secure storage, cloud functions, and analytics. Powers login systems and stores user-submitted data.
Privacy Policy →RevenueCat
Manages mobile and web subscriptions and ensures that entitlements and access sync properly across devices.
Privacy Policy →Stripe
Secure payment processor for web-based purchases. Handles billing, checkout, receipts, and regulatory compliance.
Privacy Policy →We do not control how these services handle your data beyond our configurations. Please review their policies to understand your rights and their practices.
10. Termination, Misuse, and Prohibited Conduct
We may suspend or permanently remove your access to our products and services if you violate these Terms or use our platforms in harmful ways.
Examples of prohibited conduct include:
- Uploading or sharing hate speech or discriminatory content
- Harassment, bullying, threats, or targeted abuse of others
- Distributing false or misleading health claims
- Sharing explicit, obscene, or sexually exploitative content
- Using our services to promote illegal activity
- Attempting to access unauthorized parts of our platform
- Deploying bots, scrapers, or automated tools to exploit content
- Impersonating Ember Rise Wellness or another user
We reserve the right to report illegal behavior to appropriate authorities. Termination may occur without notice in serious cases.
11. Data Protection and GDPR Compliance
If you are located in the European Union, the United Kingdom, or any country where the General Data Protection Regulation (GDPR) applies, you have the following rights:
- Right to access your data
- Right to correct or update your data
- Right to delete your data ("right to be forgotten")
- Right to object to processing
- Right to withdraw consent
- Right to data portability
We only collect and store data required to provide our services. You can request data access or deletion by contacting us. More details can be found in our Privacy Policy.
12. Limitation of Liability
We are not liable for any damages, including but not limited to:
- Personal injury or medical complications from using our tools
- Financial loss from subscription or service use
- Data loss or downtime
- Unauthorized access or use of your account
- Errors, omissions, or misleading content provided by users or third parties
You agree to use our services at your own risk.
13. Changes to Terms
We may update these Terms to reflect legal changes, service updates, or user feedback. Any updates will be posted here with a revised effective date.
Continuing to use our services after a change means you accept the new Terms.
14. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Wisconsin. All disputes will be resolved through the appropriate courts located in Wisconsin.
15. Contact
If you have questions or concerns about these Terms, you may contact us at:
Email: support@emberrisewellness.com
Business Name: Ember Rise Wellness LLC
Mailing Address: 148 E Milwaukee St #1128 Jefferson, WI 53549
© 2025 Ember Rise Wellness